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Which flap size should I get?
Don't know which size to get? Here is a measurement guide to help you out.
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Can I add additional magnets?
Yes! You can attach and remove magnets. Removing magnets makes it easier for smaller pets to push through. With a screwdriver head, you can push the magnets off the flap. Adding magnets is a great way to combat outside weather as well. You can purchase additional magnets and strikes.This can add energy efficiency to your pet door.
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Can I attach a locking cover on both sides of the unit?
If you want a locking cover on both sides, that would be a special order. Please let us know beforehand if you want to make that happen. Once you have the door in your home, an additional locking cover cannot be added the other side. The exterior locking cover can also only be manufactured to open from the left or right.
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Can my cats use a double flap?
Cats should be able to push through a hale pet door double flap mount. It helps there will be a tunnel, since the two flaps will not be back to back so your cat will only go through one flap at a time. If it is difficult, you can also remove some magnets to lessen the resistance.
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How do I adjust the tunnel sleeve to fit my wall length?
The tunnel sleeve is made of aluminum, and will either be 10" or 16" in length. Once you measure the exact length of your wall, you will then have to cut the aluminum with metal snips according to size. You can discard the extra material left over.
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How do I install the carpet for this door?
First, measure and trim the carpet to match your tunnel's width. You can use common construction glue to keep the carpet in place. Then, you can apply the adhesive to firmly lock the carpet against the tunnel.
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Is this the same as the max seal?
No they are very different in parts and dimensions.
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What is the difference between single and double flap?
Double flap mounts increase resistance to extreme weather. These are great options for blazing summer and snowy winters. While a Hale single flap can do the job of some double flap models, the additional vinyl can safeguard from wind and single digit temperatures.
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What is the main difference between this weather proof and others?
The Hale pet door offers a flexible, vinyl flap while other weather proof models choose harder flap material. These vinyl flaps are thicker than standard, offering a greater resistance to extreme weather. You can find more extreme weather options on our full collections page.
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Where can I find Hale Pet Door Reviews?
Find Hale Pet Doors for Walls Reviews here. You can click on the Review tab below the picture and read why this pet door for walls is rated 4.5 out of 5 stars!
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Where do you buy replacement flaps?
Hale Replacement Flaps can be bought on our site. These flaps do not have logos on them, so it would be best to measure the flaps to make sure the correct size is ordered. The replacement flaps work for both wall and door installations, and wall and door models.
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Why did the price just jump so high?
The price for this model is dependent on how many flaps you order, and for what size. This wall mount uses some of the best pet door resources, so you are paying for quality.
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Why would I need a left or right locking load?
Hale gives you options on how your locking cover opens based on the unique locations your door will be in. These options are included in case there is a lip above your frame that would stop your locking cover from sliding up. You can open your cover left or right depending on other obstructions on either side of the installation location.
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What is Hale's flap made of?
The Hale Screen Mount Flap is made of Vinyl.
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How much does shipping cost?
Shipping is calculated at checkout.